Ticket#3543139/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

Von: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

An: user@withoutemail.com

Datum: 2026-05-19T07:33:48.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM5/19/2026 3:33 AM Summary: Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ Status: New Ticket # 3543139 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM5/19/2026 3:33 AM----##@@UpdateFromNOC@@##---ConnectWise ticket id 3543139 is created to match ITSupport247 ticket id 202605190003332 CWRMM5/19/2026 3:33 AM----##@@UpdateFromNOC@@##---Company Name: Stonehenge Advisors IncSite Name: HQResource Name: Hyperv1 (HyperV1)Issue: Device Down - Windows Server - Physical Endpoint reporting offlineLast Heartbeat received Date/Time: 2026-05-19 07:31:54 UTCPossible Cause:Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.Action Required: Please have a Technician work on this issue immediately. View Ticket

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Ticket#3543139/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

Von:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

An:user@withoutemail.com

Benutzername:user

Datum:Vor 2 Tagen

This ticket has been updated by CWRMM

CWRMM

5/19/2026 3:33 AM

Summary:

Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ

Status:

New

Ticket #

3543139

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

5/19/2026 3:33 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3543139 is created to match ITSupport247 ticket id 202605190003332

CWRMM

5/19/2026 3:33 AM-

---##@@UpdateFromNOC@@##---
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource Name: Hyperv1 (HyperV1)

Issue: Device Down - Windows Server - Physical Endpoint reporting offline

Last Heartbeat received Date/Time: 2026-05-19 07:31:54 UTC

Possible Cause:
Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.

Action Required:
Please have a Technician work on this issue immediately.

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