Company Name: Stonehenge Advisors, Inc
Contact: Sablosky (POC), Dan
Phone Number: (215) 320-3777
Hello Dan,
This email is to confirm that Atlantic has received your request. Your ticket number is 3543140
We appreciate you notifying us about your issue and will be assigning your ticket to one of our support consultants to address the matter.
Discussion
CWRMM
5/19/2026 3:33 AM-
---##@@UpdateFromNOC@@##--- Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Probe Machine for Monitoring: at HQ Ticket Note: Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource Name: Stone-FS22 (Stone-FS22)
Host Name: Hyperv1
Probe Machine for Monitoring:
Issue: Device Down - Windows Server - Virtual Endpoint reporting offline
Last Heartbeat received Date/Time: 2026-05-19 07:31:55 UTC
Possible Cause: Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.
Action Required: Please have a Technician work on this issue immediately.
You can check the status of your Service Ticket by calling our Customer Care Hotline at (212) 507-9420
