---##@@UpdateFromNOC@@##--- Our Monitoring agent has detected that this issue is now resolved. You can close this ticket.
CWRMM
5/19/2026 3:34 AM-
---##@@UpdateFromNOC@@##--- ConnectWise ticket id 3543141 is created to match ITSupport247 ticket id 202605190003349
CWRMM
5/19/2026 3:34 AM-
---##@@UpdateFromNOC@@##--- Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-DC22 (Stone-DC22) Probe Machine for Monitoring: at HQ Ticket Note: Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource Name: Stone-DC22 (Stone-DC22)
Host Name: Hyperv1
Probe Machine for Monitoring:
Issue: Device Down - Windows Server - Virtual Endpoint reporting offline
Last Heartbeat received Date/Time: 2026-05-19 07:32:02 UTC
Possible Cause: Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.
Action Required: Please have a Technician work on this issue immediately.