Ticket#3685961/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Stone-DC22 / Priority - Emer... -- has been updated

Von: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

An: user@withoutemail.com

Datum: 2026-10-24T05:50:12.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM10/24/2026 1:50 AM UTC-04Our monitoring system has identified that the following service is Running on the endpoint. Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ; Summary: Multiple Monitoring Services are down at HQ / Server Stone-DC22 / Priority - Emer... Status: New Ticket #: 3685961 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM10/24/2026 1:50 AM-Our monitoring system has identified that the following service is Running on the endpoint. Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ; CWRMM10/24/2026 1:50 AM-Our monitoring system has identified that the following service is Running on the endpoint. Distributed Transaction Coordinator (MSDTC) - (Startup Type: Automatic (Delayed Start)) ; CWRMM10/24/2026 1:43 AM-Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency Ticket Note: Company Name: Stonehenge Advisors Inc Site Name: HQ Resource - Stone-DC22 (Stone-DC22) Issue Name : Multiple monitored services are down This issue observed at 2026-10-24 05:40:50 Description: Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint. Following are the services that are down: Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Sync (ADSync) (Startup Type: Automatic) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ; Action Required: Please have a Technician work on this issue immediately. View Ticket

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Ticket#3685961/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Stone-DC22 / Priority - Emer... -- has been updated

Von:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

An:user@withoutemail.com

Benutzername:user

Datum:Vor 6 Tagen

This ticket has been updated by CWRMM

CWRMM

10/24/2026 1:50 AM UTC-04

Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ;

Summary:

Multiple Monitoring Services are down at HQ / Server Stone-DC22 / Priority - Emer...

Status:

New

Ticket #:

3685961

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

10/24/2026 1:50 AM-

Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ;

CWRMM

10/24/2026 1:50 AM-

Our monitoring system has identified that the following service is Running on the endpoint.
Distributed Transaction Coordinator (MSDTC) - (Startup Type: Automatic (Delayed Start)) ;

CWRMM

10/24/2026 1:43 AM-

Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency
Ticket Note: Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - Stone-DC22 (Stone-DC22)

Issue Name : Multiple monitored services are down

This issue observed at 2026-10-24 05:40:50

Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.

Following are the services that are down:

Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Sync (ADSync) (Startup Type: Automatic) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ;

Action Required:
Please have a Technician work on this issue immediately.

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