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Client
Stonehenge Advisors, Inc
Ticket
3620016
Contact
Dan Sablosky (POC)
Summary
Multiple monitoring services down on Stone-DC22 server [Urgent]
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Work Performed
Discussion
CWRMM
8/22/2026 1:34 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Distributed Transaction Coordinator (MSDTC) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
8/22/2026 1:34 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
8/22/2026 1:34 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
8/22/2026 1:32 AM-
Connectwise ticket id 3620016 is created to match ASIO ticket id 14372.202830
CWRMM
8/22/2026 1:32 AM-
Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency
Ticket Note: Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource - Stone-DC22 (Stone-DC22)
Issue Name : Multiple monitored services are down
This issue observed at 2026-08-22 05:29:55
Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.
Following are the services that are down:
Microsoft Azure AD Sync (ADSync) (Startup Type: Automatic) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) (Startup Type: Automatic (Delayed Start)) ; Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) (Startup Type: Automatic (Delayed Start)) ;
Action Required:
Please have a Technician work on this issue immediately.
Thank you,
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