Ticket#3473687/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emer... -- has been updated - All Recent Emails

This ticket has been updated by CWRMM

CWRMM

3/7/2026 1:32 AM

Summary:

Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emer...

Status:

Closed

Ticket #

3473687

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

View Ticket

Discussion

CWRMM

3/7/2026 1:32 AM-

---##@@UpdateFromNOC@@##---
Our monitoring system has identified that all the services are now running on the endpoint. Issue resolved.

CWRMM

3/7/2026 1:32 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3473687 is created to match ITSupport247 ticket id 202603060102215

CWRMM

3/7/2026 1:32 AM-

---##@@UpdateFromNOC@@##---
Original Ticket Subject: Multiple Monitoring Services are down at HQ  / Server Stone-DC22  (Stone-DC22) / Priority - Emergency
Ticket Note:
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - Stone-DC22  (Stone-DC22)

Issue Name : Multiple monitored services are down

This issue observed at 2026-03-07 06:22:34

Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.

Following are the services that are down:

  Distributed Transaction Coordinator  (MSDTC) (Startup Type: Automatic (Delayed Start)) ;    User Access Logging Service  (UALSVC) (Startup Type: Automatic (Delayed Start)) ;

Action Required:
Please have a Technician work on this issue immediately.

View Ticket