Ticket#3543140/STONEHENGE/Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Pro... -- has been updated

From: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To: user@withoutemail.com

Date: 2026-05-19T07:33:51.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM5/19/2026 3:33 AM Summary: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Pro... Status: New Ticket # 3543140 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM5/19/2026 3:33 AM----##@@UpdateFromNOC@@##---ConnectWise ticket id 3543140 is created to match ITSupport247 ticket id 202605190003335 CWRMM5/19/2026 3:33 AM----##@@UpdateFromNOC@@##---Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Probe Machine for Monitoring: at HQTicket Note:Company Name: Stonehenge Advisors IncSite Name: HQResource Name: Stone-FS22 (Stone-FS22)Host Name: Hyperv1Probe Machine for Monitoring: Issue: Device Down - Windows Server - Virtual Endpoint reporting offlineLast Heartbeat received Date/Time: 2026-05-19 07:31:55 UTCPossible Cause:Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.Action Required: Please have a Technician work on this issue immediately. View Ticket

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Ticket#3543140/STONEHENGE/Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Pro... -- has been updated

From:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To:user@withoutemail.com

Username:user

Date:2 days ago

This ticket has been updated by CWRMM

CWRMM

5/19/2026 3:33 AM

Summary:

Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22 (Stone-FS22) Pro...

Status:

New

Ticket #

3543140

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

5/19/2026 3:33 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3543140 is created to match ITSupport247 ticket id 202605190003335

CWRMM

5/19/2026 3:33 AM-

---##@@UpdateFromNOC@@##---
Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-FS22  (Stone-FS22) Probe Machine for Monitoring:  at HQ
Ticket Note:
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource Name: Stone-FS22  (Stone-FS22)

Host Name: Hyperv1

Probe Machine for Monitoring:

Issue: Device Down - Windows Server - Virtual Endpoint reporting offline

Last Heartbeat received Date/Time: 2026-05-19 07:31:55 UTC

Possible Cause:
Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.

Action Required:
Please have a Technician work on this issue immediately.

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