Ticket#3557398/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

From: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To: user@withoutemail.com

Date: 2026-06-06T07:56:06.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM6/6/2026 3:56 AM Summary: Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ Status: New Ticket # 3557398 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM6/6/2026 3:56 AM----##@@UpdateFromNOC@@##---ConnectWise ticket id 3557398 is created to match ITSupport247 ticket id 202606060004381 CWRMM6/6/2026 3:56 AM----##@@UpdateFromNOC@@##---Company Name: Stonehenge Advisors IncSite Name: HQResource Name: Hyperv1 (HyperV1)Issue: Device Down - Windows Server - Physical Endpoint reporting offlineLast Heartbeat received Date/Time: 2026-06-06 07:54:09 UTCPossible Cause:Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.Action Required: Please have a Technician work on this issue immediately. View Ticket

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Ticket#3557398/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

From:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To:user@withoutemail.com

Username:user

Date:3 days ago

This ticket has been updated by CWRMM

CWRMM

6/6/2026 3:56 AM

Summary:

Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ

Status:

New

Ticket #

3557398

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

6/6/2026 3:56 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3557398 is created to match ITSupport247 ticket id 202606060004381

CWRMM

6/6/2026 3:56 AM-

---##@@UpdateFromNOC@@##---
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource Name: Hyperv1 (HyperV1)

Issue: Device Down - Windows Server - Physical Endpoint reporting offline

Last Heartbeat received Date/Time: 2026-06-06 07:54:09 UTC

Possible Cause:
Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.

Action Required:
Please have a Technician work on this issue immediately.

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