Ticket#3495323/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency -- has been updated

From: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To: user@withoutemail.com

Date: 2026-03-28T05:27:51.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM3/28/2026 1:27 AM Summary: Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency Status: New Ticket # 3495323 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM3/28/2026 1:27 AM----##@@UpdateFromNOC@@##---ConnectWise ticket id 3495323 is created to match ITSupport247 ticket id 202603270131138 CWRMM3/28/2026 1:27 AM----##@@UpdateFromNOC@@##---Company Name: Stonehenge Advisors IncSite Name: HQResource - Hyperv1 (HyperV1)Issue Name : Multiple monitored services are downThis issue observed at 2026-03-28 05:24:02Description:Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.Following are the services that are down: Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ; User Access Logging Service (UALSVC) (Startup Type: Automatic (Delayed Start)) ; Action Required:Please have a Technician work on this issue immediately. View Ticket

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Ticket#3495323/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency -- has been updated

From:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

To:user@withoutemail.com

Username:user

Date:3 hours ago

This ticket has been updated by CWRMM

CWRMM

3/28/2026 1:27 AM

Summary:

Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency

Status:

New

Ticket #

3495323

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

3/28/2026 1:27 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3495323 is created to match ITSupport247 ticket id 202603270131138

CWRMM

3/28/2026 1:27 AM-

---##@@UpdateFromNOC@@##---
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - Hyperv1 (HyperV1)

Issue Name : Multiple monitored services are down

This issue observed at 2026-03-28 05:24:02

Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.

Following are the services that are down:

Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ; User Access Logging Service (UALSVC) (Startup Type: Automatic (Delayed Start)) ;

Action Required:
Please have a Technician work on this issue immediately.