We would like to inform you that the alert regarding multiple services being down on Stone-DC22 (HQ site) has been resolved. Details:
Resource: Stone-DC22
Site: HQ
Alert Time: 2026-04-04 05:23:20
Issue: Multiple monitored services were reported down, including:
User Access Logging Service (UALSVC)
Distributed Transaction Coordinator (MSDTC)
All affected services have now been successfully restored and are running normally. No further action is required at this time. We will continue to monitor the system to ensure stability. Please feel free to reach out if you have any questions or concerns.
Summary:
Multiple monitoring services down on server Stone-DC22 at HQ [Urgent]
Status:
Technician Acknowledged
Ticket #
3501078
Company:
Stonehenge Advisors, Inc
Contact:
Dan Sablosky (POC)
Phone:
(215) 320-3777
Address:
4328-42 Ridge Avenue Suite 104 Philadelphia, PA 19129
We would like to inform you that the alert regarding multiple services being down on Stone-DC22 (HQ site) has been resolved. Details:
Resource: Stone-DC22
Site: HQ
Alert Time: 2026-04-04 05:23:20
Issue: Multiple monitored services were reported down, including:
User Access Logging Service (UALSVC)
Distributed Transaction Coordinator (MSDTC)
All affected services have now been successfully restored and are running normally. No further action is required at this time. We will continue to monitor the system to ensure stability. Please feel free to reach out if you have any questions or concerns.
CWRMM
4/4/2026 1:33 AM-
---##@@UpdateFromNOC@@##--- Our monitoring system has identified that the following service is now running on the endpoint. User Access Logging Service (UALSVC) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
4/4/2026 1:25 AM-
---##@@UpdateFromNOC@@##--- ConnectWise ticket id 3501078 is created to match ITSupport247 ticket id 202604030108431
CWRMM
4/4/2026 1:25 AM-
---##@@UpdateFromNOC@@##--- Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency Ticket Note: Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource - Stone-DC22 (Stone-DC22)
Issue Name : Multiple monitored services are down
This issue observed at 2026-04-04 05:23:20
Description: Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.
