Ticket#3581514/STONEHENGE/Custom Field Monitor - SentinelOne Deployment Failure is triggered on stone-64A2A62 (JoeT-PC) ... -- has been updated - user@withoutemail.com

This ticket has been updated by CWRMM

CWRMM

7/14/2026 6:34 PM

Summary:

Custom Field Monitor - SentinelOne Deployment Failure is triggered on stone-64A2A62 (JoeT-PC) ...

Status:

Resolved

Ticket #

3581514

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

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Discussion

CWRMM

7/14/2026 6:34 PM-

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Our monitoring system has identified that the custom field monitor value is updated. Issue Resolved

CWRMM

7/7/2026 2:18 PM-

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ConnectWise ticket id 3581514 is created to match ITSupport247 ticket id 202607070056417

CWRMM

7/7/2026 2:18 PM-

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Original Ticket Subject: Custom Field Monitor - SentinelOne Deployment Failure is triggered on stone-64A2A62 (JoeT-PC) at the site HQ / Priority - Medium
Ticket Note:
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - stone-64A2A62 (JoeT-PC)

This issue observed at 2026-07-07 18:17:03

Following are the Monitor details for the same:
Monitor Name: SentinelOne Deployment Failure
Monitor Description: This monitor will create tickets if CW RMM - Task - SentinelOne Deployment Fails to install Sentinelone on the machines.

Custom field has changed which has following attributes:
Custom Field Type: textbox
Custom Field Name: SentinelOne Deployment Result
Condition: contains
Custom Field value changed to: ERROR - SentinelOne agent failed to install.

Action: Please get the issue reviewed by a technician.

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