Ticket#3619991/STONEHENGE/Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-DC22 (Stone-DC22) Pro... -- has been updated (Aug 22, 2026 at 5:27 AM UTC) - user #fe2f3e

This ticket has been updated by CWRMM

CWRMM

8/22/2026 8/22/2026 1:27:49 AM UTC-04

Connectwise ticket id 3619991 is created to match ASIO ticket id 14372.202799

Summary:

Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-DC22 (Stone-DC22) Pro...

Status:

New

Ticket #

3619991

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

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Discussion

CWRMM

8/22/2026 1:27 AM-

Connectwise ticket id 3619991 is created to match ASIO ticket id 14372.202799

CWRMM

8/22/2026 1:27 AM-

Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-DC22 (Stone-DC22) Probe Machine for Monitoring: at HQ
Ticket Note: Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource Name: Stone-DC22 (Stone-DC22)

Host Name: Hyperv1

Probe Machine for Monitoring:

Issue: Device Down - Windows Server - Virtual Endpoint reporting offline

Last Heartbeat received Date/Time: 2026-08-22 05:24:49 UTC

Possible Cause:
Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.

Action Required:
Please have a Technician work on this issue immediately.

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