✅ TICKET COMPLETED
Your service request has been completed.
Client
Stonehenge Advisors, Inc
Ticket
3685961
Contact
Dan Sablosky (POC)
Summary
Multiple Monitoring Services are down at HQ / Server Stone-DC22 / Priority - Emer...
Service Complete
Your service request has been completed and will automatically close in one business day. If you believe additional work is needed, simply reply to this email before the ticket closes and we'll be happy to assist.
Work Performed
Discussion
CWRMM
10/24/2026 1:56 AM-
Our monitoring system has identified that all the services are now running on the endpoint. Issue resolved.
CWRMM
10/24/2026 1:50 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
10/24/2026 1:50 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
10/24/2026 1:50 AM-
Our monitoring system has identified that the following service is Running on the endpoint.
Distributed Transaction Coordinator (MSDTC) - (Startup Type: Automatic (Delayed Start)) ;
CWRMM
10/24/2026 1:43 AM-
Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency
Ticket Note: Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource - Stone-DC22 (Stone-DC22)
Issue Name : Multiple monitored services are down
This issue observed at 2026-10-24 05:40:50
Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.
Following are the services that are down:
Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Sync (ADSync) (Startup Type: Automatic) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ;
Action Required:
Please have a Technician work on this issue immediately.
Thank you,
Need Additional Assistance?
Reply directly to this email or contact our Customer Care team at (212) 507-9420 if you have any questions or if the issue has not been fully resolved.