## In replies all text above this line is added to the ticket ##
Twilio Support (Twilio)
Jul 8, 2026, 3:54 AM PDT
Hello 张,
Thank you for your interest in Twilio.
To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your activity.
The following accounts were affected:
Account SID: AC27d757a8059840e98bfeb73ede7bd40a
To reactivate your account, we kindly ask that you reply to this email with the following information:
What Twilio products do you plan on using? Please outline your use case or what you intend to build.
Please provide a link to your company's website or app. If available, include a public source (such as a LinkedIn profile, business registry, GitHub, or social media) that confirms your association with the brand or company, or other relevant publicly available information to indicate your use case.
For support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.
We apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.
Thank you for your prompt attention to this matter.
Sincerely,
Twilio Onboarding & Compliance
This is in reference to ticket # 27991810
This email is a service from Twilio. Delivered by Zendesk.
Hello 张,
Thank you for your interest in Twilio.
To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your activity.
The following accounts were affected:
Account SID: AC27d757a8059840e98bfeb73ede7bd40a
To reactivate your account, we kindly ask that you reply to this email with the following information:
What Twilio products do you plan on using? Please outline your use case or what you intend to build.
Please provide a link to your company's website or app. If available, include a public source (such as a LinkedIn profile, business registry, GitHub, or social media) that confirms your association with the brand or company, or other relevant publicly available information to indicate your use case.
For support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.
We apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.
Thank you for your prompt attention to this matter.
Sincerely,
Twilio Onboarding & Compliance