Ticket#3473667/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency -- has been updated - user@withoutemail.com

This ticket has been updated by CWRMM

CWRMM

3/7/2026 6:42 AM

Summary:

Multiple Monitoring Services are down at HQ / Server Hyperv1 (HyperV1) / Priority - Emergency

Status:

Closed

Ticket #

3473667

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

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Discussion

CWRMM

3/7/2026 6:42 AM-

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Our monitoring system has identified that the following service is now running on the endpoint.
User Access Logging Service (UALSVC) - (Startup Type: Automatic (Delayed Start)) ;

Anthony Kunaka

3/7/2026 5:54 AM-6:02 AM

Restarted the Distributed Transaction Coordinator and the User Access Logging Service services that are now running on the endpoint.

CWRMM

3/7/2026 1:31 AM-

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ConnectWise ticket id 3473667 is created to match ITSupport247 ticket id 202603060101859

CWRMM

3/7/2026 1:31 AM-

---##@@UpdateFromNOC@@##---
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - Hyperv1 (HyperV1)

Issue Name : Multiple monitored services are down

This issue observed at 2026-03-07 06:21:59

Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.

Following are the services that are down:

User Access Logging Service (UALSVC) (Startup Type: Automatic (Delayed Start)) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ;

Action Required:
Please have a Technician work on this issue immediately.

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