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Client
Stonehenge Advisors, Inc
Ticket
3583989
Contact
Dan Sablosky (POC)
Phone
(215) 320-3777
Hello Dan,
Request Received
This email confirms that Atlantic has received your service request. Your ticket number is 3583989. Our team will review the request and assign it to the appropriate support resource.
Ticket Details
Discussion
CWRMM
7/11/2026 1:28 AM-
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Original Ticket Subject: Multiple Monitoring Services are down at HQ / Server Stone-DC22 (Stone-DC22) / Priority - Emergency
Ticket Note:
Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource - Stone-DC22 (Stone-DC22)
Issue Name : Multiple monitored services are down
This issue observed at 2026-07-11 05:27:03
Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.
Following are the services that are down:
Microsoft Entra Connect Health Agent (AzureADConnectHealthAgent) (Startup Type: Automatic (Delayed Start)) ; Distributed Transaction Coordinator (MSDTC) (Startup Type: Automatic (Delayed Start)) ; Microsoft Azure AD Sync (ADSync) (Startup Type: Automatic) ; Microsoft Azure AD Connect Agent Updater (AzureADConnectAgentUpdater) (Startup Type: Automatic (Delayed Start)) ;
Action Required:
Please have a Technician work on this issue immediately.
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