✅ TICKET COMPLETED
Your service request has been completed.
Client
Stonehenge Advisors, Inc
Ticket
3584001
Contact
Dan Sablosky (POC)
Summary
Critical service is not running on the server Hyperv1 (HyperV1) and the site HQ / Priority - M...
Service Complete
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Work Performed
Discussion
Parag Raghav
7/11/2026 4:02 AM-4:14 AM
Hi Team,
Our team investigated the recent alert regarding a service not running issue on Hyperv1. Upon checking the server, we confirmed that this alert was a brief blip caused by the weekly scheduled patching window.
No downtime was experienced, and all systems at the Main site are functioning normally. We will continue to monitor the server closely, but no further action is required.
CWRMM
7/11/2026 1:31 AM-
---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3584001 is created to match ITSupport247 ticket id 202607100107666
CWRMM
7/11/2026 1:31 AM-
---##@@UpdateFromNOC@@##---
Original Ticket Subject: Critical service is not running on the server Hyperv1 (HyperV1) and the site HQ / Priority - Medium
Ticket Note:
Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource Name: Hyperv1 (HyperV1)
Description:
Issue: Below mentioned service is not running on the server.
Distributed Transaction Coordinator (MSDTC)
Action Required:
Please have a Technician work on this issue immediately.
Thank you,
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