Ticket#3480934/STONEHENGE/Multiple Monitoring Services are down at HQ / Server Stone-FS22 (Stone-FS22) / Priority - Emer... -- has been updated - user@withoutemail.com

This ticket has been updated by CWRMM

CWRMM

3/15/2026 7:32 AM

Summary:

Multiple Monitoring Services are down at HQ / Server Stone-FS22 (Stone-FS22) / Priority - Emer...

Status:

Closed

Ticket #

3480934

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

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Discussion

CWRMM

3/15/2026 7:32 AM-

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Our monitoring system has identified that the following service is now running on the endpoint.
Distributed Transaction Coordinator (MSDTC) - (Startup Type: Automatic (Delayed Start)) ;

CWRMM

3/15/2026 7:32 AM-

---##@@UpdateFromNOC@@##---
Our monitoring system has identified that all the services are now running on the endpoint. Issue resolved.

CWRMM

3/15/2026 7:31 AM-

---##@@UpdateFromNOC@@##---
ConnectWise ticket id 3480934 is created to match ITSupport247 ticket id 202603150023627

CWRMM

3/15/2026 7:31 AM-

---##@@UpdateFromNOC@@##---
Original Ticket Subject: Multiple Monitoring Services are down at HQ  / Server Stone-FS22  (Stone-FS22) / Priority - Emergency
Ticket Note:
Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource - Stone-FS22  (Stone-FS22)

Issue Name : Multiple monitored services are down

This issue observed at 2026-03-15 11:29:39

Description:
Our Monitoring Agent has detected that multiple monitored services are reported down on the endpoint.

Following are the services that are down:

  User Access Logging Service  (UALSVC) (Startup Type: Automatic (Delayed Start)) ;    Distributed Transaction Coordinator  (MSDTC) (Startup Type: Automatic (Delayed Start)) ;

Action Required:
Please have a Technician work on this issue immediately.

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