Ticket#3617700/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

Da: "Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

A: user@withoutemail.com

Data: 2026-08-19T17:30:47.000Z

--REPLY above this line to respond-- This ticket has been updated by CWRMM CWRMM8/19/2026 8/19/2026 1:30:47 PM UTC-04Connectwise ticket id 3617700 is created to match ASIO ticket id 14372.202403 Summary: Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ Status: New Ticket # 3617700 Company: Stonehenge Advisors, Inc Contact: Dan Sablosky (POC) Phone: (215) 320-3777 Address: 4328-42 Ridge AvenueSuite 104Philadelphia, PA 19129 View Ticket Discussion CWRMM8/19/2026 1:30 PM-Connectwise ticket id 3617700 is created to match ASIO ticket id 14372.202403 CWRMM8/19/2026 1:30 PM-Company Name: Stonehenge Advisors Inc Site Name: HQ Resource Name: Hyperv1 (HyperV1) Issue: Device Down - Windows Server - Physical Endpoint reporting offline Last Heartbeat received Date/Time: 2026-08-19 17:28:38 UTC Possible Cause: Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down. Action Required: Please have a Technician work on this issue immediately. View Ticket

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Ticket#3617700/STONEHENGE/Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ -- has been updated

Da:"Atlantic Help Desk" <atlanticitsupport@tomorrowsoffice.com>

A:user@withoutemail.com

Nome utente:user

Data:Ago 19

This ticket has been updated by CWRMM

CWRMM

8/19/2026 8/19/2026 1:30:47 PM UTC-04

Connectwise ticket id 3617700 is created to match ASIO ticket id 14372.202403

Summary:

Device Down - Windows Server - Physical Endpoint reporting offline - Hyperv1 (HyperV1) at HQ

Status:

New

Ticket #

3617700

Company:

Stonehenge Advisors, Inc

Contact:

Dan Sablosky (POC)

Phone:

(215) 320-3777

Address:

4328-42 Ridge Avenue
Suite 104
Philadelphia, PA 19129

Discussion

CWRMM

8/19/2026 1:30 PM-

Connectwise ticket id 3617700 is created to match ASIO ticket id 14372.202403

CWRMM

8/19/2026 1:30 PM-

Company Name: Stonehenge Advisors Inc

Site Name: HQ

Resource Name: Hyperv1 (HyperV1)

Issue: Device Down - Windows Server - Physical Endpoint reporting offline

Last Heartbeat received Date/Time: 2026-08-19 17:28:38 UTC

Possible Cause:
Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.

Action Required:
Please have a Technician work on this issue immediately.

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