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Our monitoring system has identified that the custom field monitor value is updated. Issue Resolved
CWRMM
7/7/2026 2:18 PM-
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ConnectWise ticket id 3581514 is created to match ITSupport247 ticket id 202607070056417
CWRMM
7/7/2026 2:18 PM-
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Original Ticket Subject: Custom Field Monitor - SentinelOne Deployment Failure is triggered on stone-64A2A62 (JoeT-PC) at the site HQ / Priority - Medium
Ticket Note:
Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource - stone-64A2A62 (JoeT-PC)
This issue observed at 2026-07-07 18:17:03
Following are the Monitor details for the same:
Monitor Name: SentinelOne Deployment Failure
Monitor Description: This monitor will create tickets if CW RMM - Task - SentinelOne Deployment Fails to install Sentinelone on the machines.
Custom field has changed which has following attributes:
Custom Field Type: textbox
Custom Field Name: SentinelOne Deployment Result
Condition: contains
Custom Field value changed to: ERROR - SentinelOne agent failed to install.
Action: Please get the issue reviewed by a technician.
