We are currently investigating an alert related to your environment. At this time, we have identified that the following servers are online but not accessible for login:
HyperV1
Stone-FS22
Stone-DC22
Initial checks indicate the servers are reachable over the network but appear to be stuck during the login process, likely due to a Group Policy processing issue. To restore normal access, we are proceeding with a reboot of the affected servers. This action is currently in progress. We will continue to monitor the servers closely and will provide an update once they are back online and accessible. Please let us know if you experience any issues after the reboot.
Summary:
STONE-FS22 server down at Stonehenge Advisors Inc HQ
Status:
In Progress
Ticket #
3531269
Company:
Stonehenge Advisors, Inc
Contact:
Dan Sablosky (POC)
Phone:
(215) 320-3777
Address:
4328-42 Ridge Avenue Suite 104 Philadelphia, PA 19129
We are currently investigating an alert related to your environment. At this time, we have identified that the following servers are online but not accessible for login:
HyperV1
Stone-FS22
Stone-DC22
Initial checks indicate the servers are reachable over the network but appear to be stuck during the login process, likely due to a Group Policy processing issue. To restore normal access, we are proceeding with a reboot of the affected servers. This action is currently in progress. We will continue to monitor the servers closely and will provide an update once they are back online and accessible. Please let us know if you experience any issues after the reboot.
Chandan Singh
5/5/2026 2:55 AM-3:12 AM
Good morning,
We would like to inform you that server STONE-FS22 at Stonehenge Advisors Inc - HQ is currently unreachable. This may be due to a connection issue or the server being offline.
Our team has identified the alert and is actively investigating the issue to determine the root cause. We are working to restore normal service as quickly as possible.
We will keep you updated on any significant developments. In the meantime, please feel free to reach out if you have any questions or notice additional concerns.
Thank you for your patience.
CWRMM
5/5/2026 1:15 AM-
---##@@UpdateFromNOC@@##--- ConnectWise ticket id 3531269 is created to match ITSupport247 ticket id 202605040105235
CWRMM
5/5/2026 1:15 AM-
---##@@UpdateFromNOC@@##--- Site Name - Stonehenge Advisors Inc - HQ. STONE-FS22 (Stone-FS22) at Site Stonehenge Advisors Inc - HQ is currently unreachable possibly because of a connection issue or because the server was shut down. To potentially prevent issues, set up Lights Out Management for your servers; Visit https://doccenter.itsupport247.net/#Overview_of_Lights_Out_Management.htm for more information.
