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Our Monitoring agent has detected that this issue is now resolved. You can close this ticket.
CWRMM
7/18/2026 1:22 AM-
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ConnectWise ticket id 3591341 is created to match ITSupport247 ticket id 202607170118421
CWRMM
7/18/2026 1:22 AM-
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Original Ticket Subject: Device Down - Windows Server - Virtual Endpoint reporting offline - Stone-DC22 (Stone-DC22) Probe Machine for Monitoring: at HQ
Ticket Note:
Company Name: Stonehenge Advisors Inc
Site Name: HQ
Resource Name: Stone-DC22 (Stone-DC22)
Host Name: Hyperv1
Probe Machine for Monitoring:
Issue: Device Down - Windows Server - Virtual Endpoint reporting offline
Last Heartbeat received Date/Time: 2026-07-18 05:20:10 UTC
Possible Cause:
Virtual Server can be unreachable possibly becasue of a internet connection issue or because the server was shut down.
Action Required:
Please have a Technician work on this issue immediately.
